ManageEngine ServiceDesk Plus MSP < 10.6 Build 10609 Privilege Escalation

medium Nessus Plugin ID 168356


The remote web server hosts an application that is affected by a privilege escalation vulnerability.


A privilege escalation vulnerability exists in ManageEngine ServiceDesk Plus MSP prior to 10.6 Build 10609. This vulnerability allows an adversary to access restricted data in the Postgres database setup by using a specific PostgreSQL function in the query, which enables bypassing the validation mechanism.

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.


Upgrade to ManageEngine ServiceDesk Plus MSP version 10.6 Build 10609, or later.

See Also

Plugin Details

Severity: Medium

ID: 168356

File Name: manageengine_servicedesk_msp_10609.nasl

Version: 1.3

Type: remote

Family: CGI abuses

Published: 12/2/2022

Updated: 3/16/2023

Supported Sensors: Nessus

Risk Information


Risk Factor: Low

Score: 3.6


Risk Factor: Medium

Base Score: 6.8

Temporal Score: 5

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:N/A:N

CVSS Score Source: CVE-2022-40772


Risk Factor: Medium

Base Score: 6.5

Temporal Score: 5.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus_msp

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 9/26/2022

Vulnerability Publication Date: 11/23/2022

Reference Information

CVE: CVE-2022-40772

IAVA: 2022-A-0497-S