Debian DLA-3057-1 : request-tracker4 - LTS security update

high Nessus Plugin ID 162504


The remote Debian host is missing a security-related update.


The remote Debian 9 host has packages installed that are affected by a vulnerability as referenced in the dla-3057 advisory.

- Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.


Upgrade the request-tracker4 packages.

For Debian 9 Stretch, these problems have been fixed in version 4.4.1-3+deb9u4.

See Also

Plugin Details

Severity: High

ID: 162504

File Name: debian_DLA-3057.nasl

Version: 1.2

Type: local

Agent: unix

Published: 6/23/2022

Updated: 6/23/2022

Supported Sensors: Agentless Assessment, Frictionless Assessment Agent, Nessus Agent

Risk Information


Risk Factor: Low

Score: 3.6


Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: AV:N/AC:L/Au:N/C:P/I:N/A:N

Temporal Vector: E:U/RL:OF/RC:C

CVSS Score Source: CVE-2021-38562


Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: E:U/RL:O/RC:C

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:request-tracker4, p-cpe:/a:debian:debian_linux:rt4-apache2, p-cpe:/a:debian:debian_linux:rt4-clients, p-cpe:/a:debian:debian_linux:rt4-db-mysql, p-cpe:/a:debian:debian_linux:rt4-db-postgresql, p-cpe:/a:debian:debian_linux:rt4-db-sqlite, p-cpe:/a:debian:debian_linux:rt4-doc-html, p-cpe:/a:debian:debian_linux:rt4-fcgi, p-cpe:/a:debian:debian_linux:rt4-standalone, cpe:/o:debian:debian_linux:9.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Exploit Ease: No known exploits are available

Patch Publication Date: 6/23/2022

Vulnerability Publication Date: 10/18/2021

Reference Information

CVE: CVE-2021-38562