ManageEngine ServiceDesk Plus < 11.2 Build 11205 RCE

high Nessus Plugin ID 151286


The remote web server hosts an application that is affected by a remote code execution vulnerability.


A command injection vulnerability exists in ManageEngine ServiceDesk Plus < 11.2 Build 11205 due to insufficient sanitisation of user supplied input. An authenticated, remote attacker can exploit this to execute arbitrary commands with SYSTEM privileges.

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.


Upgrade to ManageEngine ServiceDesk Plus version 11.2 build 11205 or later.

See Also

Plugin Details

Severity: High

ID: 151286

File Name: manageengine_servicedesk_cve-2021-20081.nasl

Version: 1.4

Type: remote

Family: CGI abuses

Published: 7/2/2021

Updated: 12/11/2023

Supported Sensors: Nessus

Risk Information


Risk Factor: Medium

Score: 6.7


Risk Factor: High

Base Score: 9

Temporal Score: 7

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:C/A:C

CVSS Score Source: CVE-2021-20081


Risk Factor: High

Base Score: 7.2

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:P/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:manageengine:servicedesk_plus

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Available: true

Exploit Ease: Exploits are available

Patch Publication Date: 6/1/2021

Vulnerability Publication Date: 6/9/2021

Reference Information

CVE: CVE-2021-20081