Debian DLA-1721-1 : otrs2 security update

high Nessus Plugin ID 122956

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Synopsis

The remote Debian host is missing a security update.

Description

It has been discovered that OTRS (Open source Ticket Request System) is susceptible to code injection vulnerability. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling.

For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u8.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

Solution

Upgrade the affected otrs, and otrs2 packages.

Plugin Details

Severity: High

ID: 122956

File Name: debian_DLA-1721.nasl

Version: 1.4

Type: local

Agent: unix

Family: Debian Local Security Checks

Published: 3/20/2019

Updated: 1/11/2021

Supported Sensors: Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.0

CVSS v2

Risk Factor: Medium

Base Score: 6.5

Temporal Score: 4.8

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS v3

Risk Factor: High

Base Score: 8.8

Temporal Score: 7.7

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2, cpe:/o:debian:debian_linux:8.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Exploit Ease: No known exploits are available

Patch Publication Date: 3/19/2019

Vulnerability Publication Date: 3/13/2019

Reference Information

CVE: CVE-2019-9752

Detections

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