Debian DLA-1473-1 : otrs2 security update

High Nessus Plugin ID 112049


The remote Debian host is missing a security update.


Francesco Sirocco discovered a privilege escalation flaw in otrs2, the Open Ticket Request System. An attacker who is logged into OTRS as a user may escalate their privileges by accessing a specially crafted URL.

For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u5.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.


Upgrade the affected otrs, and otrs2 packages.

See Also

Plugin Details

Severity: High

ID: 112049

File Name: debian_DLA-1473.nasl

Version: 1.1

Type: local

Agent: unix

Published: 2018/08/22

Modified: 2018/08/22

Dependencies: 12634

Risk Information

Risk Factor: High

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2, cpe:/o:debian:debian_linux:8.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Patch Publication Date: 2018/08/21

Reference Information

CVE: CVE-2018-14593