Debian DLA-1473-1 : otrs2 security update

high Nessus Plugin ID 112049

Synopsis

The remote Debian host is missing a security update.

Description

Francesco Sirocco discovered a privilege escalation flaw in otrs2, the Open Ticket Request System. An attacker who is logged into OTRS as a user may escalate their privileges by accessing a specially crafted URL.

For Debian 8 'Jessie', this problem has been fixed in version 3.3.18-1+deb8u5.

We recommend that you upgrade your otrs2 packages.

NOTE: Tenable Network Security has extracted the preceding description block directly from the DLA security advisory. Tenable has attempted to automatically clean and format it as much as possible without introducing additional issues.

Solution

Upgrade the affected otrs, and otrs2 packages.

See Also

https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html

https://packages.debian.org/source/jessie/otrs2

Plugin Details

Severity: High

ID: 112049

File Name: debian_DLA-1473.nasl

Version: 1.4

Type: local

Agent: unix

Published: 8/22/2018

Updated: 1/11/2021

Supported Sensors: Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.9

CVSS v2

Risk Factor: Medium

Base Score: 6.5

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P

CVSS v3

Risk Factor: High

Base Score: 8.8

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:otrs, p-cpe:/a:debian:debian_linux:otrs2, cpe:/o:debian:debian_linux:8.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Patch Publication Date: 8/21/2018

Reference Information

CVE: CVE-2018-14593