This script is Copyright (C) 2018 Tenable Network Security, Inc.
The remote FreeBSD host is missing a security-related update.
OTRS reports :
An attacker who is logged into OTRS as an agent can request special
URLs from OTRS which can lead to the execution of shell commands with
the permissions of the web server user.
An attacker who is logged into OTRS as a customer can use the ticket
search form to disclose internal article information of their customer
An attacker who is logged into OTRS as an agent can manipulate form
parameters and execute arbitrary shell commands with the permissions
of the OTRS or web server user.
An attacker can send a specially prepared email to an OTRS system. If
this system has cookie support disabled, and a logged in agent clicks
a link in this email, the session information could be leaked to
external systems, allowing the attacker to take over the agent's
See also :
Update the affected package.
Risk factor :
High / CVSS Base Score : 9.0