Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses for any account without triggering Zammad's normal lockout or rate limiting. The response also revealed whether a guess was correct, even before two-factor authentication was checked. This made it possible to brute-force weak or reused passwords. This issue is fixed in version 7.1.2.
https://github.com/zammad/zammad/security/advisories/GHSA-6vh5-pfp2-5rmh
https://github.com/zammad/zammad/commit/d51254f1c6da13f6ee27636a5c82e53f7e59666b
Published: 2026-09-25
Updated: 2026-09-25
Base Score: 5
Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N
Severity: Medium
Base Score: 7.5
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Severity: High
Base Score: 6.9
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Severity: Medium
EPSS: 0.00324