CVE-2026-63204

low

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.

References

https://github.com/zammad/zammad/security/advisories/GHSA-75j9-hpg4-j9f8

https://github.com/zammad/zammad/commit/849191c32a76f62fbd7cf4582a2b1e05e25f25ed

https://euvd.enisa.europa.eu/vulnerability/EUVD-2026-87269

Details

Source: Mitre, NVD

Published: 2026-09-25

Updated: 2026-09-28

Risk Information

CVSS v2

Base Score: 4

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 4.3

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Severity: Medium

CVSS v4

Base Score: 2.3

Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Severity: Low

EPSS

EPSS: 0.00288