Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HTML elements into ticket bodies. When another user views the crafted ticket, the injected element can trigger a logout request, terminating the viewer's session. This vulnerability is fixed in 7.0.2.
https://github.com/zammad/zammad/security/advisories/GHSA-6rmm-28j9-q99q
https://github.com/zammad/zammad/releases/tag/7.0.2
https://github.com/zammad/zammad/commit/3f6e8a5fa34eb0ce40f63292cf744f5f2992c9d0
Published: 2026-09-25
Updated: 2026-09-28
Base Score: 4.3
Vector: CVSS2#AV:N/AC:M/Au:N/C:N/I:P/A:N
Severity: Medium
Base Score: 6.1
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Severity: Medium
Base Score: 5.3
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N
Severity: Medium
EPSS: 0.00198