Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
https://github.com/zammad/zammad/security/advisories/GHSA-p9xp-gx8r-4397
https://github.com/zammad/zammad/commit/16a4a2e1be6642ec0c3ba3a76e358ad065f48f78
Published: 2026-09-25
Updated: 2026-09-28
Base Score: 4
Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:P/A:N
Severity: Medium
Base Score: 5.4
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Severity: Medium
Base Score: 8.4
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N
Severity: High
EPSS: 0.00243