Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.
https://github.com/zammad/zammad/security/advisories/GHSA-jvcg-5539-vvc3
https://github.com/zammad/zammad/releases/tag/7.0.2
https://github.com/zammad/zammad/commit/4ccd5d573023b66b0d0184914c92417e1780793f
Published: 2026-09-25
Updated: 2026-09-28
Base Score: 4
Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N
Severity: Medium
Base Score: 4.3
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Severity: Medium
Base Score: 5.3
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Severity: Medium
EPSS: 0.0033