OTRS Community Edition contains an authenticated OS command injection vulnerability in the PGP encryption module that allows administrators to execute arbitrary operating-system commands by supplying crafted values for the PGP binary path and command options. Administrator-supplied configuration values are concatenated without sanitization into a shell command, enabling arbitrary command execution as the web server process user during normal ticket operations after the malicious configuration is deployed.
Published: 2026-08-20
Updated: 2026-10-18
Base Score: 8.3
Vector: CVSS2#AV:N/AC:L/Au:M/C:C/I:C/A:C
Severity: High
Base Score: 7.2
Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Severity: High
Base Score: 8.6
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
Severity: High
EPSS: 0.01533