CVE-2026-48558

critical

Description

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

References

https://simple-help.com/security/simplehelp-security-update-2026-05

https://horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authentication-bypass-iocs/

https://simple-help.com/release-news

Details

Source: Mitre, NVD

Published: 2026-06-12

Updated: 2026-06-12

Risk Information

CVSS v2

Base Score: 10

Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:C

Severity: Critical

CVSS v3

Base Score: 10

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Severity: Critical

CVSS v4

Base Score: 9.5

Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H

Severity: Critical

EPSS

EPSS: 0.00201