CVE-2026-48210

medium

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

References

https://otrs.com/release-notes/otrs-security-advisory-2026-09/

Details

Source: Mitre, NVD

Published: 2026-05-31

Updated: 2026-06-15

Risk Information

CVSS v2

Base Score: 6.8

Vector: CVSS2#AV:N/AC:L/Au:S/C:C/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 5.7

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Severity: Medium

EPSS

EPSS: 0.0001