CVE-2026-40590

medium

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wjw4-8xg6-342m

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214

https://github.com/freescout-help-desk/freescout/commit/b3d7611e6e173ed8a5e525b791deb6b32cf1ce62

Details

Source: Mitre, NVD

Published: 2026-04-21

Updated: 2026-04-22

Risk Information

CVSS v2

Base Score: 4

Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:P/A:N

Severity: Medium

CVSS v3

Base Score: 4.3

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Severity: Medium

EPSS

EPSS: 0.00025