CVE-2026-38446

medium

Description

A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.

References

https://github.com/osTicket/osTicket/commit/1e39bf1cf78fa298285f19b98f6a6dbb6808de19

https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entry.tmpl.php#L84

https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entries.tmpl.php

https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/reply-expand.tmpl.php

https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38446.md

Details

Source: Mitre, NVD

Published: 2026-08-03

Updated: 2026-08-03

Risk Information

CVSS v2

Base Score: 6.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:N

Severity: Medium

CVSS v3

Base Score: 6.1

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Severity: Medium

EPSS

EPSS: 0.00248