CVE-2026-38444

medium

Description

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

References

https://github.com/osTicket/osTicket/commit/c54a6ac79de42cff35b453882d1d94cd38adb17f

https://github.com/osTicket/osTicket/blob/develop/include/class.mailparse.php

https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38444.md

Details

Source: Mitre, NVD

Published: 2026-08-03

Updated: 2026-08-03

Risk Information

CVSS v2

Base Score: 6.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:N

Severity: Medium

CVSS v3

Base Score: 6.1

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Severity: Medium

EPSS

EPSS: 0.00305