Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.
https://github.com/zammad/zammad/security/advisories/GHSA-fg9w-jg8f-4j94
Published: 2026-04-08
Updated: 2026-04-08
Base Score: 6.5
Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P
Severity: Medium
Base Score: 7.2
Vector: CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Severity: High
Base Score: 8.7
Vector: CVSS:4.0/AV:N/AC:H/AT:P/PR:H/UI:A/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H
Severity: High