CVE-2026-27954

high

Description

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

References

https://github.com/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7

Details

Source: Mitre, NVD

Published: 2026-02-26

Updated: 2026-02-28

Risk Information

CVSS v2

Base Score: 6.8

Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:C/A:N

Severity: Medium

CVSS v3

Base Score: 6.5

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Severity: Medium

CVSS v4

Base Score: 7.1

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N

Severity: High

EPSS

EPSS: 0.00031