CVE-2026-23758

medium

Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.

References

https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter

https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases

Details

Source: Mitre, NVD

Published: 2026-04-20

Updated: 2026-04-20

Risk Information

CVSS v2

Base Score: 3.5

Vector: CVSS2#AV:N/AC:M/Au:S/C:N/I:P/A:N

Severity: Low

CVSS v3

Base Score: 5.4

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Severity: Medium

CVSS v4

Base Score: 6.4

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H

Severity: Medium