CVE-2026-23756

medium

Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

References

https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-troubleshooter-step-subject

https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases

Details

Source: Mitre, NVD

Published: 2026-04-20

Updated: 2026-04-20

Risk Information

CVSS v2

Base Score: 5.5

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:N

Severity: Medium

CVSS v3

Base Score: 5.4

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Severity: Medium

CVSS v4

Base Score: 5.1

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

Severity: Medium