osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.
https://medium.com/p/1abb8be847e6
https://github.com/osTicket/osTicket/releases/tag/v1.18.4
https://github.com/osTicket/osTicket/releases/tag/v1.17.8
Published: 2026-07-17
Updated: 2026-07-17
Base Score: 4
Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N
Severity: Medium
Base Score: 6.5
Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Severity: Medium
Base Score: 7.1
Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N
Severity: High