CVE-2026-103768

critical

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/8e8129b6-cc1d-4fdc-81a7-b0c8c3d1c308?source=cve

https://plugins.trac.wordpress.org/changeset?reponame=&new=3733037%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.8&old=3538729%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.7

https://plugins.trac.wordpress.org/changeset/3733037/elex-helpdesk-customer-support-ticket-system/trunk/includes/Mailbox.php

https://euvd.enisa.europa.eu/vulnerability/EUVD-2026-102673

Details

Source: Mitre, NVD

Published: 2026-10-16

Updated: 2026-10-16

Risk Information

CVSS v2

Base Score: 10

Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:C

Severity: Critical

CVSS v3

Base Score: 9.8

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Severity: Critical

EPSS

EPSS: 0.00578