SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
https://documentation.sysaid.com/docs/24-40-60
https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
Source: Mitre, NVD
Published: 2025-05-07
Updated: 2025-05-08
Base Score: 8.5
Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:N/A:P
Severity: High
Base Score: 9.3
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
Severity: Critical
EPSS: 0.0005