SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
https://documentation.sysaid.com/docs/24-40-60
https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
Source: Mitre, NVD
Published: 2025-05-07
Updated: 2025-06-27
Base Score: 10
Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:C
Severity: Critical
Base Score: 9.8
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS: 0.0005