CVE-2025-24391

medium

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

References

https://otrs.com/release-notes/otrs-security-advisory-2025-07/

Details

Source: Mitre, NVD

Published: 2025-07-14

Updated: 2025-07-15

Risk Information

CVSS v2

Base Score: 5

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 5.3

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N