CVE-2025-14079

medium

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve

https://plugins.trac.wordpress.org/changeset/3449609/

https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15

Details

Source: Mitre, NVD

Published: 2026-02-05

Updated: 2026-04-15

Risk Information

CVSS v2

Base Score: 5

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:P/A:N

Severity: Medium

CVSS v3

Base Score: 5.3

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Severity: Medium

EPSS

EPSS: 0.00026