CVE-2025-10039

medium

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve

https://plugins.trac.wordpress.org/changeset/3391342/

https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259

Details

Source: Mitre, NVD

Published: 2025-11-21

Updated: 2025-11-21

Risk Information

CVSS v2

Base Score: 4

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 4.3

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Severity: Medium

EPSS

EPSS: 0.00025