SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Published: 2024-08-13
Updated: 2024-08-16
Named Vulnerability: SolarWinds Web Help Desk Users Must Patch Now!Named Vulnerability: SolarWinds Web Help Desk Security VulnerabilityNamed Vulnerability: SolarWinds Web Help Desk Deserialization of Untrusted Data VulnerabilityKnown Exploited Vulnerability (KEV)
Base Score: 10
Vector: CVSS2#AV:N/AC:L/Au:N/C:C/I:C/A:C
Severity: Critical
Base Score: 9.8
Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Severity: Critical
EPSS: 0.3262
Tenable Research has classified this CVE under the following Vulnerability Watch classification, which includes active and historical (inactive) classifications. You can learn more about these classifications on our blog.
Vulnerability of Interest