Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized changes on articles where they only have customer permissions.
https://zammad.com/en/advisories/zaa-2023-01
https://euvd.enisa.europa.eu/vulnerability/EUVD-2023-33405
Source: Mitre, NVD
Published: 2023-05-02
Updated: 2026-06-17
Base Score: 6.8
Vector: CVSS2#AV:N/AC:L/Au:S/C:N/I:C/A:N
Severity: Medium
Base Score: 6.5
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
EPSS: 0.01035