CVE-2021-28023

critical

Description

Arbitrary file upload in Service import feature in ServiceTonic Helpdesk software version < 9.0.35937 allows a malicious user to execute JSP code by uploading a zip that extracts files in relative paths.

References

https://www.srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution

https://www.servicetonic.com/

Details

Source: Mitre, NVD

Published: 2021-11-08

Updated: 2026-06-17

Risk Information

CVSS v2

Base Score: 7.5

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:P

Severity: High

CVSS v3

Base Score: 9.8

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Severity: Critical

EPSS

EPSS: 0.00397

Detections

Analytics