CVE-2021-21435

medium

Description

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

References

https://otrs.com/release-notes/otrs-security-advisory-2021-02/

Details

Source: Mitre, NVD

Published: 2021-02-08

Updated: 2024-11-21

Risk Information

CVSS v2

Base Score: 4.3

Vector: CVSS2#AV:N/AC:M/Au:N/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N