CVE-2020-9758

critical

Description

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk). A blind JavaScript injection lies in the name parameter. Triggering this can fetch the username and passwords of the helpdesk employees in the URI. This leads to a privilege escalation, from unauthenticated to user-level access, leading to full account takeover. The attack fetches multiple credentials because they are stored in the database (stored XSS). This affects the mobile/chat URI via the lgn and psswrd parameters.

References

https://github.com/ari034/CVE-2020-9758

Details

Source: Mitre, NVD

Published: 2020-03-09

Updated: 2026-06-17

Risk Information

CVSS v2

Base Score: 4.3

Vector: CVSS2#AV:N/AC:M/Au:N/C:N/I:P/A:N

Severity: Medium

CVSS v3

Base Score: 9.6

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Severity: Critical

EPSS

EPSS: 0.01973