CVE-2020-36926

medium

Description

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

References

https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure

https://www.smartertools.com/smartertrack

https://www.smartertools.com/

Details

Source: Mitre, NVD

Published: 2026-01-16

Updated: 2026-02-09

Risk Information

CVSS v2

Base Score: 5

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 5.3

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Severity: Medium

CVSS v4

Base Score: 6.9

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Severity: Medium

EPSS

EPSS: 0.0003