SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.
https://github.com/osTicket/osTicket/commit/d98c2d096aeb8876c6ab2f88317cd371d781f14d
https://blackbatsec.medium.com/cve-2020-24881-server-side-request-forgery-in-osticket-eea175e147f0
http://packetstormsecurity.com/files/160995/osTicket-1.14.2-Server-Side-Request-Forgery.html