ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.
https://outpost24.com/blog?tags=307
https://outpost24.com/blog/Responsible-disclosure-Multiple-stored-XSS-vulnerabilities-discovered-in-ServiceNow-ITSM
Source: Mitre, NVD
Published: 2020-05-05
Updated: 2026-06-17
Base Score: 3.5
Vector: CVSS2#AV:N/AC:M/Au:S/C:N/I:P/A:N
Severity: Low
Base Score: 5.4
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Severity: Medium
EPSS: 0.0036