CVE-2019-16375

medium

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

References

https://otrs.com/release-notes/otrs-security-advisory-2019-13/

https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

https://community.otrs.com/category/security-advisories-en/

Details

Source: Mitre, NVD

Published: 2020-03-19

Updated: 2023-08-31

Risk Information

CVSS v2

Base Score: 3.5

Vector: CVSS2#AV:N/AC:M/Au:S/C:N/I:P/A:N

Severity: Low

CVSS v3

Base Score: 5.4

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Severity: Medium