An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
https://otrs.com/release-notes/otrs-security-advisory-2019-07/
https://community.otrs.com/category/release-and-security-notes-en/