ZOHO ManageEngine ServiceDesk Plus (SDP) before 9.0 build 9031 allows remote authenticated users to obtain sensitive ticket information via a (1) getTicketData action to servlet/AJaxServlet or a direct request to (2) swf/flashreport.swf, (3) reports/flash/details.jsp, or (4) reports/CreateReportTable.jsp.
http://www.securityfocus.com/bid/72302
http://www.securityfocus.com/archive/1/534538/100/0/threaded
http://www.manageengine.com/products/service-desk/readme-9.0.html