CVE-2010-4768

medium

Description

Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

References

http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Details

Source: Mitre, NVD

Published: 2011-03-18

Updated: 2026-06-16

Risk Information

CVSS v2

Base Score: 6

Vector: CVSS2#AV:N/AC:M/Au:S/C:P/I:P/A:P

Severity: Medium

CVSS v3

Base Score: 4.3

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Severity: Medium

EPSS

EPSS: 0.00152