CVE-2010-4761

medium

Description

The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.

References

http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

http://bugs.otrs.org/show_bug.cgi?id=5875

Details

Source: Mitre, NVD

Published: 2011-03-18

Updated: 2026-06-16

Risk Information

CVSS v2

Base Score: 4

Vector: CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 4.3

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Severity: Medium

EPSS

EPSS: 0.00176