CVE-2010-3497

critical

Description

Symantec Norton AntiVirus 2011 does not properly interact with the processing of hcp:// URLs by the Microsoft Help and Support Center, which makes it easier for remote attackers to execute arbitrary code via malware that is correctly detected by this product, but with a detection approach that occurs too late to stop the code execution. NOTE: the researcher indicates that a vendor response was received, stating that this issue "falls into the work of our Firewall and not our AV (per our methodology of layers of defense)."

References

http://www.securityfocus.com/archive/1/514356

http://www.n00bz.net/antivirus-cve

Details

Source: Mitre, NVD

Published: 2012-08-22

Updated: 2026-06-16

Risk Information

CVSS v2

Base Score: 6.4

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:P/A:P

Severity: Medium

CVSS v3

Base Score: 9.8

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Severity: Critical

EPSS

EPSS: 0.02014