CVE-2009-5057

critical

Description

The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file.

References

http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

http://bugs.otrs.org/show_bug.cgi?id=3462

Details

Source: Mitre, NVD

Published: 2011-03-18

Updated: 2026-06-16

Risk Information

CVSS v2

Base Score: 5

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

Severity: Medium

CVSS v3

Base Score: 9.1

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Severity: Critical

EPSS

EPSS: 0.00221