CVE-2009-5056

medium

Description

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

References

http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

Details

Source: Mitre, NVD

Published: 2011-03-18

Updated: 2026-06-16

Risk Information

CVSS v2

Base Score: 2.1

Vector: CVSS2#AV:N/AC:H/Au:S/C:P/I:N/A:N

Severity: Low

CVSS v3

Base Score: 4.3

Vector: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Severity: Medium

EPSS

EPSS: 0.00156