(1) includes/widgets/module_company_tickets.php and (2) includes/widgets/module_track_tickets.php Client Support Center in Cerberus Helpdesk 3.2 Build 317, and possibly earlier, allows remote attackers to bypass security restrictions and obtain sensitive information via the ticket parameter. NOTE: the provenance of this information is unknown; the details are obtained from third party information.
http://www.vupen.com/english/advisories/2006/3421
http://www.securityfocus.com/bid/19797
http://securitytracker.com/id?1016976
http://secunia.com/advisories/21706