Best Practical Request Tracker 'Custom Field' HTML Injection Vulnerability

High Nessus Network Monitor Plugin ID 5177


The remote host is running a web application that is affected by a HTML-injection vulnerability.


The remote host is running Best Practical Solutions RT, an enterprise-grade ticketing system. The version detected is potentially affected by an HTML-injection vulnerability caused by the application failing to properly sanitize user-supplied input to 'Custom Field' values. Note that this issue only exists if the installation is using Custom Fields.


Upgrade to RT 3.6.9 / 3.8.5

See Also

Plugin Details

Severity: High

ID: 5177

File Name: 5177.prm

Family: CGI

Published: 2009/09/16

Modified: 2016/01/15

Dependencies: 1442

Risk Information

Risk Factor: High


Base Score: 7.5

Temporal Score: 6.2

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:P

Temporal Vector: CVSS2#E:F/RL:OF/RC:C


Base Score: 7.3

Temporal Score: 6.8


Temporal Vector: CVSS3#E:F/RL:O/RC:C

Vulnerability Information

Patch Publication Date: 2009/09/15

Vulnerability Publication Date: 2009/09/14

Reference Information

BID: 36417