OTRS < 2.1.8 / 2.2.6 SOAP Interface Authentication Bypass
High Nessus Network Monitor Plugin ID 4466
SynopsisThe remote web server contains a CGI script that does not properly check for authentication.
DescriptionThe remote host is running OTRS, a web-based ticketing request system. The version of OTRS installed on the remote host allows a remote attacker to read and modify objects via the OTRS SOAP interface without any credentials.
SolutionUpgrade to version 2.1.8 / 2.2.6 or higher.