Ubuntu 18.04 ESM / 20.04 LTS / 22.04 LTS / 23.04 / 23.10 : Request Tracker vulnerabilities (USN-6529-1)

high Nessus Plugin ID 186541


The remote Ubuntu host is missing one or more security updates.


The remote Ubuntu 18.04 ESM / 20.04 LTS / 22.04 LTS / 23.04 / 23.10 host has packages installed that are affected by multiple vulnerabilities as referenced in the USN-6529-1 advisory.

- Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.

- Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content type for an attachment. (CVE-2022-25802)

- Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Disclosure via fake or spoofed RT email headers in an email message or a mail-gateway REST API call. (CVE-2023-41259)

- Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in responses to mail-gateway REST API calls. (CVE-2023-41260)

Note that Nessus has not tested for these issues but has instead relied only on the application's self-reported version number.


Update the affected packages.

See Also


Plugin Details

Severity: High

ID: 186541

File Name: ubuntu_USN-6529-1.nasl

Version: 1.0

Type: local

Agent: unix

Published: 12/4/2023

Updated: 12/4/2023

Supported Sensors: Frictionless Assessment AWS, Frictionless Assessment Azure, Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information


Risk Factor: Low

Score: 3.6


Risk Factor: Medium

Base Score: 5

Temporal Score: 3.7

Vector: CVSS2#AV:N/AC:L/Au:N/C:P/I:N/A:N

CVSS Score Source: CVE-2021-38562


Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

CVSS Score Source: CVE-2023-41260

Vulnerability Information

CPE: cpe:/o:canonical:ubuntu_linux:18.04:-:esm, cpe:/o:canonical:ubuntu_linux:20.04:-:lts, cpe:/o:canonical:ubuntu_linux:22.04:-:lts, cpe:/o:canonical:ubuntu_linux:23.04, cpe:/o:canonical:ubuntu_linux:23.10, p-cpe:/a:canonical:ubuntu_linux:request-tracker4, p-cpe:/a:canonical:ubuntu_linux:rt4-apache2, p-cpe:/a:canonical:ubuntu_linux:rt4-clients, p-cpe:/a:canonical:ubuntu_linux:rt4-db-mysql, p-cpe:/a:canonical:ubuntu_linux:rt4-db-postgresql, p-cpe:/a:canonical:ubuntu_linux:rt4-db-sqlite, p-cpe:/a:canonical:ubuntu_linux:rt4-fcgi, p-cpe:/a:canonical:ubuntu_linux:rt4-standalone

Required KB Items: Host/cpu, Host/Debian/dpkg-l, Host/Ubuntu, Host/Ubuntu/release

Exploit Ease: No known exploits are available

Patch Publication Date: 12/4/2023

Vulnerability Publication Date: 10/18/2021

Reference Information

CVE: CVE-2021-38562, CVE-2022-25802, CVE-2023-41259, CVE-2023-41260

USN: 6529-1