ManageEngine ServiceDesk Plus MSP < 14.0 Build 14001

high Nessus Plugin ID 185752

Synopsis

The remote web server hosts an application that is affected by a vulnerability.

Description

The version of ManageEngine ServiceDesk Plus MSP installed on the remote host is prior to 14.0 Build 14001. It is, therefore, affected by a vulnerability as referenced in the service-desk-msp_CVE-2023-26601 advisory.

- Zoho ManageEngine ServiceDesk Plus through 14104, Asset Explorer through 6987, ServiceDesk Plus MSP before 14000, and Support Center Plus before 14000 allow Denial-of-Service (DoS). (CVE-2023-26601)

Note that Nessus has not tested for this issue but has instead relied only on the application's self-reported version number.

Solution

Upgrade to ManageEngine ServiceDesk Plus MSP version 14.0 Build 14001 or later.

See Also

https://manageengine.com/products/service-desk/CVE-2023-26601.html

Plugin Details

Severity: High

ID: 185752

File Name: manageengine-servicedesk-plus-msp-CVE-2023-26601.nasl

Version: 1.0

Type: remote

Family: CGI abuses

Published: 11/15/2023

Updated: 11/15/2023

Supported Sensors: Nessus

Risk Information

VPR

Risk Factor: Low

Score: 3.6

CVSS v2

Risk Factor: High

Base Score: 7.8

Temporal Score: 5.8

Vector: CVSS2#AV:N/AC:L/Au:N/C:N/I:N/A:C

CVSS Score Source: CVE-2023-26601

CVSS v3

Risk Factor: High

Base Score: 7.5

Temporal Score: 6.5

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Temporal Vector: CVSS:3.0/E:U/RL:O/RC:C

Vulnerability Information

CPE: cpe:/a:zohocorp:manageengine_servicedesk_plus_msp

Required KB Items: installed_sw/manageengine_servicedesk

Exploit Ease: No known exploits are available

Patch Publication Date: 2/16/2023

Vulnerability Publication Date: 1/24/2023

Reference Information

CVE: CVE-2023-26601