Debian DSA-4069-1 : otrs2 - security update

high Nessus Plugin ID 105397

Synopsis

The remote Debian host is missing a security-related update.

Description

Francesco Sirocco discovered a flaw in otrs2, the Open Ticket Request System, which could result in session information disclosure when cookie support is disabled. A remote attacker can take advantage of this flaw to take over an agent's session if the agent is tricked into clicking a link in a specially crafted mail.

Solution

Upgrade the otrs2 packages.

For the oldstable distribution (jessie), this problem has been fixed in version 3.3.18-1+deb8u4.

For the stable distribution (stretch), this problem has been fixed in version 5.0.16-1+deb9u5.

See Also

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=884801

https://security-tracker.debian.org/tracker/source-package/otrs2

https://packages.debian.org/source/jessie/otrs2

https://packages.debian.org/source/stretch/otrs2

https://www.debian.org/security/2017/dsa-4069

Plugin Details

Severity: High

ID: 105397

File Name: debian_DSA-4069.nasl

Version: 3.6

Type: local

Agent: unix

Published: 12/21/2017

Updated: 1/4/2021

Supported Sensors: Frictionless Assessment Agent, Nessus Agent, Agentless Assessment, Nessus

Risk Information

VPR

Risk Factor: Medium

Score: 5.9

CVSS v2

Risk Factor: Medium

Base Score: 6.8

Vector: CVSS2#AV:N/AC:M/Au:N/C:P/I:P/A:P

CVSS v3

Risk Factor: High

Base Score: 8.8

Vector: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Vulnerability Information

CPE: p-cpe:/a:debian:debian_linux:otrs2, cpe:/o:debian:debian_linux:8.0, cpe:/o:debian:debian_linux:9.0

Required KB Items: Host/local_checks_enabled, Host/Debian/release, Host/Debian/dpkg-l

Patch Publication Date: 12/20/2017

Reference Information

CVE: CVE-2017-17476

DSA: 4069