VMCH-70-000011 - Unauthorized serial devices must be disconnected on the virtual machine (VM).

Information

Ensure no device is connected to a virtual machine if it is not required. For example, floppy, serial, and parallel ports are rarely used for virtual machines in a datacenter environment, and CD/DVD drives are usually connected only temporarily during software installation.

Solution

The VM must be powered off to remove a serial device.

From the vSphere Client, right-click the Virtual Machine and go to 'Edit Settings'.

Select the serial device, click the circled 'X' to remove it, and click 'OK'.

See Also

https://dl.dod.cyber.mil/wp-content/uploads/stigs/zip/U_VMW_vSphere_7-0_Y25M01_STIG.zip